Intel-based Mac computers running macOS 10.15 through 10.15.7 can have minor OS updates (such as 10.15.0 to 10.15.7) enforced by the Kandji Agent installing Apple combo updater packages. Mac computers with Intel, macOS 10.15 through 10.15.7 Managed OS for macOS will report Intel-based Mac computers running these versions of macOS as incompatible. Intel-based Mac computers running these versions contain an issue in macOS that prevents the softwareupdate CLI and MDM software update commands from silently installing macOS updates correctly. Mac computers with Intel processors, macOS 11 through 11.1 Note that the softwareupdate CLI the Kandji Agent leverages on these versions of macOS can have reliability issues and may require two or three attempts to download an update successfully. In these cases, the Kandji Agent leverages the softwareupdate CLI tool to download and install the updates. Intel-based Mac computers running a version of macOS later than 11.2 but earlier than 11.4 can have minor macOS updates enforced. Mac computers with Intel processors, macOS 11.2 through 11.3.1 Additionally, the softwareupdate CLI tool cannot be leveraged to silently update macOS on Apple silicon devices. Mac computers with Apple silicon running a macOS version earlier than 11.4 will report as incompatible because the MDM commands to install software updates from MDM were nonfunctional in these versions of macOS. Mac computers with Apple silicon, macOS earlier than 11.4 This process currently takes three hours, after which the Kandji Agent will move to enforce the update under that assumption. As a result, Kandji interprets multiple non-progressing downloads or failures as an indicator that the update is already cached. If a Mac computer already has an update cached (either by the user caching the update via System Preferences, the softwareupdate CLI, or automatic downloads being enabled via the Software Update Library Item), macOS may not accurately report this state to Kandji. Intel-based Mac computers enforce the upgrade by locally caching the full installer and executing the startosinstall binary. Mac computers with Apple silicon will be upgraded using MDM commands if they're running macOS 11.5 or later. Mac computers can have a macOS Monterey or macOS Ventura upgrade enforced with Kandji. Mac computers upgrading to macOS Monterey or macOS Ventura Mac computers with Intel Enforced macOS Managed OS Version Mac computers with Apple Silicon Enforced macOS Managed OS Version Managed OS for macOS compatibility varies by Mac computer architecture and macOS version, and different installation mechanisms are used. Managed OS for macOS Compatibility and Installation Mechanisms This is all done with a simplicity similar to our Auto Apps feature. Managed OS is a feature in Kandji that allows an admin to specify a minimum OS version a supervised Mac must be running, and can enforce updating to the latest version if that minimum version is not met. What Kind of macOS Updates Can I Manage?.Mac computers with Intel, macOS 10.14 through 10.15.7.Mac computers with Intel processors, macOS 11 through 11.1.Mac computers with Intel processors, macOS 11.2 through 11.3.1.Mac computers with Apple silicon, macOS earlier than 11.4.Mac computers upgrading to macOS Monterey.Managed OS for macOS Compatibility and Installation Mechanisms.Learn what versions of macOS are compatible with Managed OS for macOS and how each works.
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